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REFUND POLICY

REQUIREMENTS FOR A VALID RETURN


If for any reason you are unsatisfied with your order, you may return it as long as your item meets the following criteria:

  • It is within SEVEN (7) days from the delivery date.
  • The item is in NEW condition. Clothing items must be unworn.
  • The item is in its ORIGINAL packaging, with all accessories intact (including manuals, warranty cards, certificates of authenticity, tags, etc.). Clothing items must have their original tags. Branded electronics and media items (Books, DVDs, Software, Video Games) must be unopened with seals intact.
  • If the item came with a free promotional item, the free item must also be returned.
  • It is not part of the list of exceptions (see below).

 

Note: All Downloadable items cannot be returned. Make sure read the preview before down. Enisplus.com will only provide papers as a reference for your research. The papers ordered and produced should be used as a guide or framework for your own paper. The contents of the papers should be able to help you in generating new ideas and thoughts for your own project. It is the aim of Enisplus to only provide guidance by which the paper should be pursued. We are neither encouraging any form of plagiarism nor are we advocating the use of the papers produced herein for cheating. We urge you to do more Research to update any topic/material we give you.

 

How to return

  • Contact EnisPlus Customer Service team by emailing info@enisplus.com. Please state your order number, the item(s) you would like to return, the reason and your preference in regards to replacement, voucher refund or bank refund. In case of refund, thanks for indicating your full bank details.
  • Enisplus will arrange for a retrieval or, in case we do not serve your area directly, we will give you the necessary details to send the item back to us with our logistic partner. Your shipping cost will be reimbursed in case your refund is valid.
  • Upon arrival in our warehouse/Office, we will conduct a quality check of the item. If a return is invalid, we will notify you and send the item back to you.
  • After this check we will proceed with the refund.

Note that we cannot accept returns for Digital product and in other to make sure you get what you are looking form we give you the preview which you have to study before payment.

Refunds

The refund will be processed after we have completed evaluating your return. In order to make the process as fast as possible, we will refund you via a voucher that can be used only on EnisPlus. This voucher is valid for 24 months. Should you wish for another refund method, please indicate it on the return Application including all your bank details.